Syenora Collections
(Syeda’s Ventures OPC Private Limited Company)

At Syeda’s Ventures OPC Private Limited Company, we aim to ensure safe, timely, and reliable delivery of all orders. This Shipping Policy outlines shipping timelines, charges, responsibilities, and company rights related to order fulfillment.

Order Processing

• All orders are processed after successful payment confirmation.

• Order processing typically takes 1–3 business days, excluding weekends and public holidays.

• During peak periods, sales events, or unforeseen circumstances, processing timelines may be extended without prior notice.

Shipping Timelines

• Once dispatched, orders are usually delivered within 5–10 business days, depending on the delivery location and courier partner.

• Delivery timelines are indicative and may vary due to factors beyond our control, including courier delays, weather conditions, regional restrictions, or operational issues.

Shipping Charges

• Shipping charges, if applicable, are calculated at checkout and clearly displayed before order confirmation.

• Shipping charges are strictly non-refundable under all circumstances, including order cancellation, return, or refusal of delivery.

Delivery Responsibility

• Orders are shipped through third-party logistics and courier partners.

• Syeda’s Ventures OPC Private Limited Company is not responsible for delays, damages, or losses caused by courier partners after the order has been handed over for delivery.

• Once the order is marked as delivered, responsibility for the product transfers to the customer.

Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate and complete shipping details at the time of placing an order.

• Syeda’s Ventures OPC Private Limited Company shall not be liable for delivery failure due to incorrect or incomplete address details.

• Any additional shipping or reattempt charges arising from failed deliveries will be borne by the customer.

Damaged or Missing Shipments

• Any issue related to damaged, missing, or incorrect products must be reported within 48 business hours of delivery, along with a continuous, unedited unboxing video for verification.

• Claims raised without proper proof or beyond the stipulated timeframe may not be entertained.

International Shipping (If Applicable)

• International shipping availability, charges, duties, and taxes (if applicable) are the sole responsibility of the customer.

• Syeda’s Ventures OPC Private Limited Company is not responsible for customs delays, duties, or refusals imposed by destination authorities.

Company Rights

Syeda’s Ventures OPC Private Limited Company reserves the right to:

• Modify shipping timelines, courier partners, or shipping charges without prior notice.

• Cancel or hold shipments in the event of suspected fraud, payment issues, or operational constraints.

• Refuse shipping to certain locations based on serviceability or regulatory restrictions.

• Update or amend this Shipping Policy at any time at its sole discretion.

Contact Information

For shipping-related queries, please contact:
📧 Customersupport@syenora.com

Shipping Policy